FAQ

Why should I buy from eco-pliant?

Eco-pliant prides itself in having a great selection, price, and quality of Aardvark paper straws. Our shipping is fast and free of charge, and we’ll donate a portion of every sale back to local non-profit organizations focused on protecting our environment – so you get extra points for helping to protect our environment!

What colors and sizes are available?

Please see our product selection. If you don’t see what you’re looking for please contact us.

I have a large order, what should I do?

We’re happy to work with you on a custom price for bulk orders.  Please contact our team at orders@eco-pliant.com with your inquiry and we’d be happy to assist you.

How long will a paper straw hold up in a drink?

Paper straws are durable, but are designed to break down. We celebrate the fact that they aren’t intended to last forever. Our straws will last up to 2 hours in a cold drink.  We only sell Aardvark straws since they are known in the industry to be the most durable.

Are paper straws compostable?

Paper straws are 100% compostable and will break down wherever they end up – in the compost, landfill, recycling, or the environment.

What’s the problem with compostable plastic straws?

The trouble with plastic straws marketed as ‘compostable’ is that not all facilities can tell the difference between plastic and PLA, bioplastics and bio-based plastic straws so they’re plucked out of the compost and sent to landfill. PLA plastic straws act the same as plastic in a natural environment. Chances are the straws you find in oceans and on beaches are PLA.

Can I print my logo on the straws?

Yes, send us your logo and we’ll create a mockup for your approval. Please note, custom straws have a longer lead time.

How will my order be delivered?

Local orders are fulfilled by our professional delivery courier service; Regional orders are fulfilled by all major carriers (UPS, USPS, FedEx).

Are the straws FDA approved?

Yes. Each straw is certified food-safe by the FDA and 100% produced in the US. For a detailed summary of all straw certifications, please click here.

How can I make a difference?

Switch to paper and use less! Serve paper straws only upon request.

How do I contact eco-pliant?

Please visit our contact page here.